Privacy Policy

1 Information We Collect

1.1 Personal Information

We may collect the following information during registration and usage:

• Name
• Mobile number
• Email address (if provided)
• Gender
• Date of birth
• Basic profile information

1.2 Facial Verification Information

To maintain platform security and prevent duplicate registrations, we may collect:

• Live selfie or face capture image
• Facial verification data
• Secure facial reference token

Facial verification is used only for identity verification, duplicate account prevention, fraud prevention and platform security.

1.3 Device and Usage Information

We may collect limited technical information including:

• Device type
• Operating system
• App usage information
• Notification token (FCM token)
• Log and analytics information

This information helps improve platform performance and user experience.

2 How We Use Your Information

We use collected information for purposes including:

• User registration and authentication
• Facial verification and duplicate prevention
• Survey participation and analytics
• Notifications and reminders
• Membership and payment processing
• Platform security and fraud prevention
• Improving application functionality and user experience

We do not sell your personal information to third parties.

3 Sharing Your Information

We do not sell or rent your personal information. However, information may be shared with trusted third-party service providers required for platform operations, including:

• Amazon Web Services (AWS Rekognition) for facial verification and cloud infrastructure
• Razorpay for payment processing
• Google Firebase Cloud Messaging (FCM) for push notifications and communication services

We may also disclose information if required by law, legal process or government authority.

4 Data Security

We implement reasonable security measures including:

• Encrypted communication
• Secure cloud infrastructure
• Restricted access controls
• Authentication and verification systems
• Technical and organizational safeguards

While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.

5 Data Storage and Retention

We retain information only for as long as necessary for:

• Platform operations
• Security and fraud prevention
• Legal compliance
• Analytics and research purposes

Facial verification references may be securely retained to prevent duplicate registrations and unauthorized access.

6 User Rights

You may have the right to:

• Access your information
• Correct inaccurate information
• Request account deletion
• Withdraw consent where applicable

Requests may be submitted through the contact details provided below.

7 Notifications and Communications

APOPA may send:

• Survey notifications
• Participation reminders
• System announcements
• Membership updates
• Security alerts

Users can manage notification permissions through device settings.

8 Third-Party Services

The App uses trusted third-party services including:

• Amazon Web Services (AWS Rekognition)
• Razorpay
• Google Firebase Cloud Messaging (FCM)

These providers operate under their own privacy and security policies. APOPA is not responsible for third-party policies or service interruptions beyond our reasonable control.

9 Children's Privacy

The App may be used by individuals of various age groups. We do not knowingly collect personal information in violation of applicable laws relating to children's privacy.

10 Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting within the application or associated platforms. Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.

11 Contact Information

12 Disclaimer

APOPA is an independent survey and engagement platform. The platform is not affiliated with, endorsed by, or officially connected with any government authority, public institution, or political organization unless explicitly stated otherwise.