Understand how payments and refunds are handled on APOPA.
Effective Date: 27 May 2026
APOPA provides a digital, non-tangible service, where users voluntarily register, verify their identity and gain access to the survey platform. Once registration and membership activation are completed:
All payments made are final and non-refundable. Once a user successfully registers and their membership is activated, no refund requests will be entertained.
This applies to:
In case of duplicate transactions due to technical errors, payment gateway issues or multiple charges for the same membership, users may request a refund for the duplicate amount only.
To claim a duplicate refund, provide:
Contact: developer@apopa.co, info@manshsunexports.com. All refund decisions are handled by Manshsun Exports.
Refund Processing Timeline
Submit request with proof
Verification by team
Approval decision
Refund in 5–7 working days
If a payment is deducted but membership is not activated, or the user is not able to access the service, then the amount will either:
If a user believes a transaction was made without their consent, they must notify APOPA within 48 hours of the transaction and provide relevant details for investigation. Manshsun Exports reserves the right to investigate the claim and approve or reject the refund based on the findings.
APOPA uses secure third-party payment gateways such as Razorpay. While best practices are followed, Manshsun Exports is not responsible for delays or failures caused by:
By making a payment on APOPA, users acknowledge that they have read, understood and agreed to this Refund Policy, including the non-refundable nature of the membership, and that all financial matters are managed by Manshsun Exports.
This policy shall be governed by the laws of India. Any disputes arising out of or relating to payments, refunds or use of the APOPA platform shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.
www.apopa.co
This is a one-time, non-refundable membership fee for digital service access. All money management is the responsibility of Manshsun Exports. APOPA does not collect donations and is not affiliated with any government or public institution.
Reach out to our support team at developer@apopa.co and we'll assist you promptly.